- Portfolio Management
- E-Commerce
- Customer Retention
- Loyalty Programs
- Business Metrics
- Key Performance Indicators (KPIs)
- Product Improvement
- Customer Relationship Management
- Client Services
- Brand Loyalty
- Digital Marketing
- Marketing Analytics
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by MARK LAURENS CORALES
May 16, 2024
15 hours (approximately)
MARK LAURENS CORALES's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
