- Negotiation
- Strategic Communication
- Leadership
- Emotional Intelligence
- Cooperation
- Conflict Management
- De-escalation Techniques
- Verbal Communication Skills
- Communication Strategies
- Interpersonal Communications
- Mediation
- Problem Solving
Conflict Resolution Skills
Completed by Alfred Aaron Joseph
May 19, 2020
4 hours (approximately)
Alfred Aaron Joseph's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
