- Upselling
- Interpersonal Communications
- Communication Strategies
- Active Listening
- Telephone Skills
- Hotel Operations
- Property Management Systems
- Greeting Customers
- Operational Efficiency
- Hospitality Management
- Cross Selling
- Administrative Support and Clerical Tasks
Hotel Front Office Operations
Completed by Rabie Akhrif
September 6, 2025
2 hours (approximately)
Rabie Akhrif's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
