- Customer Retention
- Portfolio Management
- Digital Marketing
- Client Services
- Web Analytics and SEO
- Loyalty Programs
- Generative AI Agents
- Performance Analysis
- Customer Relationship Management
- Business Metrics
- Key Performance Indicators (KPIs)
- Customer Insights
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Enrique Clerigues Martinez
March 1, 2025
15 hours (approximately)
Enrique Clerigues Martinez's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
