Coursera | Online Courses & Credentials From Top Educators. Join for Free | Coursera

Completed by Natàlia Pastor López

March 16, 2024

25 hours (approximately)

Natàlia Pastor López's account is verified. Coursera certifies their successful completion of CRM, Dados e o Futuro Centrado no Cliente

CRM, Dados e o Futuro Centrado no Cliente

Fundação Instituto de Administração

4.6 (48 ratings)

|

1,580 already enrolled

Enroll for Free

Skills you will gain

Customer Acquisition Management
Business Metrics
Customer Insights
Target Market
Consumer Behaviour
Data-Driven Decision-Making
Customer Retention
Artificial Intelligence
Customer Relationship Management
Analytics
Sales Management
Customer experience strategy (CX)

View certificate for Natàlia Pastor López, CRM, Dados e o Futuro Centrado no Cliente, an online non-credit course authorized by Fundação Instituto de Administração and offered through Coursera