Understanding User Needs
Completed by Francesco Andrea Blotta
April 12, 2021
10 hours (approximately)
Francesco Andrea Blotta's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: User Research
- Category: Needs Assessment
- Category: Research
- Category: Research Methodologies
- Category: Data Collection
- Category: User Experience
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: User Experience Design
- Category: Interviewing Skills
- Category: Research and Design
- Category: UI/UX Research

