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Completed by Pedro Carvalho

June 19, 2024

25 hours (approximately)

Pedro Carvalho's account is verified. Coursera certifies their successful completion of CRM, Dados e o Futuro Centrado no Cliente

CRM, Dados e o Futuro Centrado no Cliente

Fundação Instituto de Administração

4.6 (51 ratings)

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1,648 already enrolled

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Skills you will gain

Customer Acquisition Management
Business Metrics
Customer Relationship Management
Customer Retention
Sales Management
Big Data
Consumer Behaviour
Customer experience strategy (CX)
Customer Data Management
Artificial Intelligence
Analytics
Customer Insights

View certificate for Pedro Carvalho, CRM, Dados e o Futuro Centrado no Cliente, an online non-credit course authorized by Fundação Instituto de Administração and offered through Coursera