- Customer experience improvement
- Innovation
- Customer Insights
- Qualitative Research
- Stakeholder Analysis
- User Experience
- Interviewing Skills
- Process Mapping
- Human Centered Design
- Value Engineering
- Design Thinking
- User Research
Design Thinking: Discovery Tools
Completed by Yevgeniy Martovoy
November 5, 2024
13 hours (approximately)
Yevgeniy Martovoy's account is verified. Coursera certifies their successful completion of Design Thinking: Discovery Tools
What you will learn
How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
Skills you will gain
