7 Problem-Solving Skills That Can Help You Be a More Successful Manager
November 7, 2024
Article · 6 min read
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Taking your leadership to the next level. Learn 4D Leadership, team culture dynamics, leading remote workers and a diverse workforce, along with organizational change management and so much more.
Instructors: Dr Andrew Campbell
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Intermediate level
At least 2 years leadership experience
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Recommended experience
Intermediate level
At least 2 years leadership experience
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Learners will gain skills in the areas of:
Understanding essential leadership responsibilities
Constructing a leadership framework
Utilizing the 4D Leadership framework
Hiring for team culture
Creating a culture of diversity, equity, inclusion, and belonging
Building a productive environment for remote and hybrid teams
Leading organizational strategies with SMART goals and strategic planning
Determining critical KPIs
Coaching and mentoring
Managing change in your team, department, or organization
Creating a change management team
Strategizing for resistance to change
Applied Learning Project
Besides quizzes and discussions, learners will be challenged by projects that help them define leadership and create a presentation highlighting a living example; address conflict by developing a conflict resolution plan; and utilize a Crisis Management and Communication Plan Template to develop a Crisis Management and Communication Plan.
Which leadership style you have
How to lead instead of just manage
How to lead in time of crisis
This course offers seasoned and up-and-coming leaders a clear, concise overview of hiring for team culture, the concepts and practices of building a productive environment for remote and hybrid teams, and leading organizational strategies, which begins with developing a strategic plan, creating SMART goals, and determining the most critical key performance indicators or metrics to manage and measure the plan’s success. Studies have shown that leading and developing talent includes creating a culture of diversity, equity, inclusion, and belonging. As a result, this course provides strategies for identifying, attracting, and retaining a diverse team of employees. Finally, the course includes best practices for coaching and mentoring based on a partnership that provides support and challenging opportunities to employees.
The lessons are structured around the responsibility of a leader to consider all aspects of team development, from the individual employee to the team as a group. In addition, articles, self-evaluation forms, discussion post activities, and practice questions encourage participants to apply leadership principles to their situations. With a strong foundation in leadership theory and the most recent research, the program is designed for immediate practical application.
One of the most challenging problems facing leaders today is navigating change. This course presents a framework for managing change in your team, department, or organization. In this course, participants will understand the fundamentals of change, how to make change happen, and how to evaluate the outcomes. Additionally, the course content discusses creating a change management team and specifies individual roles and responsibilities to communicate the need for change successfully. While providing the best methods for managing change in leadership, processes, culture, and technology, the course also examines strategies for overcoming resistance to change.
Kennesaw State is a Carnegie-designated doctoral research institution (R2), placing it among an elite group of only 6 percent of U.S. colleges. A leader in innovative teaching and learning, KSU is making an impact across the region, the nation and around the world. As the third largest university in the state of Georgia, Kennesaw State has nearly 45,000 students enrolled in over 180 undergraduate, master’s, doctoral degree and certificate programs.
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This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.
Financial aid available,