One of the most challenging problems facing leaders today is navigating change. This course presents a framework for managing change in your team, department, or organization. In this course, participants will understand the fundamentals of change, how to make change happen, and how to evaluate the outcomes. Additionally, the course content discusses creating a change management team and specifies individual roles and responsibilities to communicate the need for change successfully. While providing the best methods for managing change in leadership, processes, culture, and technology, the course also examines strategies for overcoming resistance to change.
Leading Organizational Change
This course is part of Advanced Leadership Skills for the 21st Century Specialization
Instructors: Dr Andrew Campbell
2,352 already enrolled
Included with
(16 reviews)
Recommended experience
Skills you'll gain
- 1. Understand the meaning of organizational change management and what leaders need to understand regarding the reasons for change
- 3. Create a Change Management Communication Framework
- 4. Develop communication processes during change management planning
- 2. Develop a successful change management team and define roles and responsibilities
- 5. Evaluate the results and outcomes of change through KPI analysis
Details to know
Add to your LinkedIn profile
9 assignments
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 5 modules in this course
What's included
1 video4 readings1 discussion prompt
Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented and that the lasting benefits of change are achieved. This course provides you with the core fundamentals of change, including first describing what organizational change is and what it means to the organization's culture. It also examines the importance of developing a change management communication framework created to provide a step-by-step guide for communicating change to all employees and stakeholders.
What's included
5 videos4 readings3 assignments2 discussion prompts
A change management plan can be effective through practical implementation. Participants will learn in this course how to create a vision for change, formulate change management plans, and assemble a change management team. Also covered in the course are the dangers of making changes merely for the sake of making changes, how to deal with resistance to change from other people, and the value of communicating with stakeholders frequently and early.
What's included
4 videos4 readings3 assignments2 discussion prompts
Successful change management initiatives are driven by a well-thought-out strategy that is effectively implemented. This course provides a practical approach to gaining insight into how change management leaders monitor, evaluate, and course correct for maximum results. Most change management leaders are asked to measure their efforts' results and report them to stakeholders. Surveys, tests, evaluations, and observations of the activities are frequently included in measurements. Monitoring the effectiveness of change outcomes is also crucial. Managers typically combine quantitative and qualitative criteria when determining the impact. Each approach offers a distinctive viewpoint on the outcomes.
What's included
5 videos3 readings3 assignments2 discussion prompts
What's included
1 video1 peer review2 discussion prompts
Instructors
Offered by
Recommended if you're interested in Leadership and Management
University of Illinois Urbana-Champaign
Dartmouth College
University of Pennsylvania
Macquarie University
Why people choose Coursera for their career
New to Leadership and Management? Start here.
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.