Root Cause Analysis: Principles and Benefits
Completed by Steven Lewis
August 25, 2025
2 hours (approximately)
Steven Lewis's account is verified. Coursera certifies their successful completion of Root Cause Analysis: Principles and Benefits
What you will learn
Define Root Cause Analysis and explain its importance in problem-solving
Apply various RCA tools and techniques to identify the root causes of problems
Formulate and implement effective corrective actions to prevent the recurrence of identified issues
Integrate RCA into organizational processes for continuous improvement and operational excellence
Skills you will gain
- Category: Corrective and Preventive Action (CAPA)
- Category: Process Improvement
- Category: Critical Thinking and Problem Solving
- Category: Culture Transformation
- Category: Complex Problem Solving
- Category: Continuous Improvement Process
- Category: Product Quality (QA/QC)
- Category: Operational Excellence
- Category: Operational Efficiency
- Category: Critical Thinking
- Category: Quality Improvement
- Category: Root Cause Analysis
