Social Listening
Completed by Roland Keszi
May 24, 2025
1 hours (approximately)
Roland Keszi's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Strategic Thinking
- Category: Business Strategies
- Category: Customer Engagement
- Category: Strategic Decision-Making
- Category: Web Presence
- Category: Business Strategy
- Category: Market Trend
- Category: Social Media Analytics
- Category: Social Media
- Category: Business
- Category: Analytical Skills
