Understanding User Needs
Completed by Zara Kavalieratos
December 18, 2023
10 hours (approximately)
Zara Kavalieratos's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Data Collection
- Category: Design Research
- Category: Needs Assessment
- Category: Research Methodologies
- Category: Research
- Category: Human Computer Interaction
- Category: Research and Design
- Category: Human Centered Design
- Category: User Experience
- Category: Qualitative Research
- Category: Interviewing Skills
- Category: Research Design

