- Upselling
- Interpersonal Communications
- Communication Strategies
- Active Listening
- Telephone Skills
- Hotel Operations
- Property Management Systems
- Greeting Customers
- Operational Efficiency
- Hospitality Management
- Cross Selling
- Administrative Support and Clerical Tasks
Hotel Front Office Operations
Completed by Cristal Marie Cabrera Amarante
April 29, 2025
2 hours (approximately)
Cristal Marie Cabrera Amarante's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
