- Conflict Management
- Problem Solving
- Negotiation
- Cooperation
- Interpersonal Communications
- De-escalation Techniques
- Leadership
- Mediation
- Communication Strategies
- Verbal Communication Skills
- Emotional Intelligence
- Strategic Communication
Conflict Resolution Skills
Completed by Dolapo Jumoke Joseph
August 10, 2023
4 hours (approximately)
Dolapo Jumoke Joseph's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
