Understanding User Needs
Completed by Toby Ji Keagy
July 6, 2022
10 hours (approximately)
Toby Ji Keagy's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Research and Design
- Category: UI/UX Research
- Category: Needs Assessment
- Category: User Research
- Category: Research Methodologies
- Category: Data Collection
- Category: Research
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: User Experience
- Category: User Experience Design
- Category: Interviewing Skills

