- Brand Loyalty
- Customer Insights
- Web Analytics
- Marketing Analytics
- Data-Driven Decision-Making
- Portfolio Management
- E-Commerce
- Loyalty Programs
- Customer Retention
- Performance Analysis
- Artificial Intelligence
- Customer Relationship Management
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by HOI YAO LEUNG
August 2, 2022
15 hours (approximately)
HOI YAO LEUNG's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
