- Customer Relationship Management
- Customer Retention
- E-Commerce
- Product Improvement
- Portfolio Management
- Marketing Analytics
- Loyalty Programs
- Email Marketing
- Web Analytics
- Digital Marketing
- Generative AI Agents
- Performance Metric
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Jennifer Roddis
July 1, 2025
15 hours (approximately)
Jennifer Roddis's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
