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Completed by Mariana Machado

June 17, 2022

25 hours (approximately)

Mariana Machado's account is verified. Coursera certifies their successful completion of CRM, Dados e o Futuro Centrado no Cliente

CRM, Dados e o Futuro Centrado no Cliente

Fundação Instituto de Administração

4.6 (48 ratings)

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1,583 already enrolled

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Skills you will gain

Customer Data Management
Sales Management
Customer Insights
Consumer Behaviour
Data-Driven Decision-Making
Customer Relationship Management
Target Market
Big Data
Customer Retention
Customer experience strategy (CX)
Customer Acquisition Management
Analytics

View certificate for Mariana Machado, CRM, Dados e o Futuro Centrado no Cliente, an online non-credit course authorized by Fundação Instituto de Administração and offered through Coursera