- Customer Relationship Management (CRM)
- Portfolio preparation
- Building customer loyalty
- E-commerce store optimization
- Job preparedness
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Daniil Franks
August 6, 2023
29 hours (approximately)
Daniil Franks's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce
Successfully manage client relationships and measure satisfaction
Find, apply for, and prepare for interviews and jobs
Put together a portfolio and/or resume to present to employers
Skills you will gain
