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Completed by Victor Fernandes Miranda

April 19, 2024

25 hours (approximately)

Victor Fernandes Miranda's account is verified. Coursera certifies their successful completion of CRM, Dados e o Futuro Centrado no Cliente

CRM, Dados e o Futuro Centrado no Cliente

Fundação Instituto de Administração

4.6 (48 ratings)

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1,580 already enrolled

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Skills you will gain

Customer Acquisition Management
Customer Insights
Business Metrics
Target Market
Consumer Behaviour
Data-Driven Decision-Making
Customer Retention
Artificial Intelligence
Customer Relationship Management
Analytics
Sales Management
Customer experience strategy (CX)

View certificate for Victor Fernandes Miranda, CRM, Dados e o Futuro Centrado no Cliente, an online non-credit course authorized by Fundação Instituto de Administração and offered through Coursera