- Marketing Analytics
- Email Marketing
- Customer Retention
- Customer Insights
- Web Analytics
- Digital Marketing
- Portfolio Management
- E-Commerce
- Loyalty Programs
- Performance Metric
- Generative AI Agents
- Product Improvement
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Isra Hidayati
March 7, 2025
15 hours (approximately)
Isra Hidayati's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain

