- Customer Acquisition Management
- Business Metrics
- Customer Insights
- Target Market
- Consumer Behaviour
- Data-Driven Decision-Making
- Customer Retention
- Artificial Intelligence
- Customer Relationship Management
- Analytics
- Sales Management
- Customer experience strategy (CX)
CRM, Dados e o Futuro Centrado no Cliente
Completed by Paula Sartorato Czarnik
June 4, 2023
25 hours (approximately)
Paula Sartorato Czarnik's account is verified. Coursera certifies their successful completion of CRM, Dados e o Futuro Centrado no Cliente
Skills you will gain
