- Product Improvement
- E-Commerce
- Performance Metric
- Digital Marketing
- Customer Retention
- Customer Insights
- Marketing Analytics
- Loyalty Programs
- Web Analytics
- Email Marketing
- Generative AI Agents
- Customer Relationship Management
Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Roshan B
July 28, 2024
15 hours (approximately)
Roshan B's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
