Learn about in-demand and high-paying skills to enhance your IT career.
Working in IT can mean anything from resolving an employee’s wifi issues to orchestrating a migration to cloud infrastructure. Because the work is so diverse, the skills you need to know to get a job in the IT field can vary widely depending on your role. Browse a few listings of jobs you’re interested in to see which skills you should focus on acquiring. In this article, we'll focus on essential and in-demand skills to bolster your IT career.
Looking to land your first role? Learn job-ready skills from the experts at IBM in as little as three months through the IBM IT Support Professional Certificate program. You'll master day-to-day IT support skills and technologies while also preparing yourself to pass CompTIA certification exams.
professional certificate
Prepare for a career as an IT support specialist. Gain the in-demand skills and hands-on experience to get job-ready in as little as 3 months. No prior experience required.
4.8
(2,036 ratings)
46,727 already enrolled
Beginner level
Average time: 3 month(s)
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Skills you'll build:
Technical Support, Customer Service, Cloud, Troubleshooting, IT Fundamentals, Software Application Development, Computer Programming, Software Development Process, Database basics, Wireless Networks, Network Troubleshooting, Network Architecture, Cloud Storage, Networking Hardware, Cybersecurity, Cryptography, Cyberattacks, Information Security (INFOSEC), Application Security, Cloud Computing, Hybrid Multicloud, Devops, Iaas PaaS Saas, Cloud Native, Operating Systems, hardware, Information Technology (IT) Support, Ticketing Systems, Service Level Agreements (SLA), Certification Test, CompTIA ITF+, Exam Practice
Security should be foundational to any IT team. Starting out in a help desk, networking, or system administration role can introduce you to concepts that are helpful to know for security purposes. The following skills can help you qualify for IT security positions—like information security analyst—at the entry-level and beyond.
Familiarity with physical, software, and network security
Installing firewalls and routers
Risk mitigation strategy and threat analysis
Knowledge of compliance regulations and standards like PCI-DSS, HIPAA, and CCPA
specialization
Launch your career in Cybersecurity. Acquire the knowledge you need to work in Cybersecurity
4.6
(5,424 ratings)
61,028 already enrolled
Beginner level
Average time: 1 month(s)
Learn at your own pace
Skills you'll build:
networking basics, Cybersecurity, database vulnerabilities, Operating System Security, Cyber Attacks, Cybersecurity Threats, Cybersecurity Controls, Physical Threats and Controls, Risk Management, Laws and Regulations, Cybersecurity Compliance, Cybersecurity Framework, Cybersecurity Standards, Operating Systems, Directory and File Management, User (Computing), Virtualization, Linux, Windows, MacOS, User Accounts, Network Security, Network Configuration, Endpoint Security, Intrusion Detection Systems, Firewall Configuration
Read more: 10 Popular Cybersecurity Certifications
Being able to program will be a must for those who want to develop software, web applications, and websites. It’ll also be useful for IT workers who want to automate tasks. The programming languages below are commonly requested of programmers and can be asked of IT professionals as well. You can get started by browsing programming language courses.
PowerShell
specialization
Learn to Program and Analyze Data with Python. Develop programs to gather, clean, analyze, and visualize data.
4.8
(215,272 ratings)
1,758,432 already enrolled
Beginner level
Average time: 2 month(s)
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Skills you'll build:
Json, Xml, Python Programming, Database (DBMS), Python Syntax And Semantics, Basic Programming Language, Computer Programming, Sqlite, SQL, Data Structure, Tuple, Data Analysis, Data Visualization, Web Scraping
Making sure computer systems and networks are operating smoothly is central to the work of an IT team. Typical roles specializing in this skill set include system administrators and network administrators. System and network skills can also be useful for working in cloud administration or security as well. On a basic level, these skills include:
Administering diverse operating systems like Windows, Linux, or Mac
Installing and configuring computer hardware and software
Cloud administration and applications
Maintaining local area networks (LAN), wide area networks (WAN), storage area networks (SAN), and virtual private networks (VPNs)
Troubleshooting
Helping employees with technical issues
Being able to analyze data is useful for any role in the tech industry. Monitoring performance data can help teams find security threats, or see where inefficiencies exist in their operations. Jobs that work with data in the IT realm include database administrators and data engineers.
SQL
Statistics
Python
Earn data credentials for your resume from an IT industry leader wth the IBM Data Analyst Professional Certificate program. You'll gain hands-on experience with industry-standard tools and languages such as SQL, Numpy, Python, and Pandas.
professional certificate
Prepare for a career as a data analyst. Build job-ready skills – and must-have AI skills – for an in-demand career. Earn a credential from IBM. No prior experience required.
4.7
(22,067 ratings)
362,340 already enrolled
Beginner level
Average time: 4 month(s)
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Skills you'll build:
Generative AI, Data Analysis, Querying Databases, Data Generation, Data Augmenting, Data Science, Python Programming, Pandas, Jupyter notebooks, Numpy, Dashboards and Charts, dash, Data Visualization, Matplotlib, Data Collection, Data Wrangling, Exploratory Data Analysis, Dashboard Creation, Model Selection, Predictive Modelling, Microsoft Excel, IBM Cognos Analytics, Dashboard, Spreadsheet, Pivot Table, Cloud Databases, Relational Database Management System (RDBMS), SQL
DevOps—a combination of “development” and “operations”—acts as a bridge between the software development and IT teams. Though a field unto itself, DevOps skills can help in both the IT and development aspects of running an organization. Working in DevOps can mean becoming a DevOps engineer. You might need the following skills:
Understanding of continuous delivery theory
Container technologies like Docker or Kubernetes
Scripting languages like Python, Ruby, and C
Familiarity with cloud operations
specialization
4.8
(1,153 ratings)
16,995 already enrolled
Beginner level
Average time: 1 month(s)
Learn at your own pace
Skills you'll build:
Cloud Computing, agile, Devops, Scrum, Cloud Native, CI/CD, TDD/BDD, Kanban, Zenhub, Scrum Methodology, Agile Software Development, Sprint Planning, Hybrid Multicloud, Iaas PaaS Saas
Read more: DevOps Job Descriptions: Who's on a DevOps Team?
Cloud computing skills are in demand, and cloud career paths can include anything from building cloud infrastructure to administering and maintaining it. Working with cloud technology can open doors to positions like cloud developer, cloud administrator, and cloud architect. Knowledge of the following cloud platforms can be useful:
AWS
Google Cloud
Microsoft Azure
Oracle
specialization
Kickstart a new IT and Cloud Career . Master hardware, operating systems, programming, database, networking, storage, cybersecurity, and Cloud computing essentials.
4.8
(574 ratings)
13,522 already enrolled
Beginner level
Average time: 2 month(s)
Learn at your own pace
Skills you'll build:
Software Application Development, Computer Programming, Software Development Process, Database basics, IT Fundamentals, Technical Support, Operating Systems, Troubleshooting, hardware, Cybersecurity, Cryptography, Cyberattacks, Information Security (INFOSEC), Application Security, Cloud Computing, Hybrid Multicloud, Devops, Iaas PaaS Saas, Cloud Native, Certification Test, CompTIA ITF+, Cloud, Exam Practice, Wireless Networks, Network Troubleshooting, Network Architecture, Cloud Storage, Networking Hardware
Applying AI tools to your daily workflow to increase productivity has become an invaluable skill in IT. However, it's essential to be able to recognize risks and be strategic about the implementation of AI. Here are a few AI skills you can benefit from mastering as an IT professional:
Mitigating AI-related cybersecurity risks
Navigating legal and ethical responsibilities related to AI tools
Precise prompt engineering to increase the quality of output
You can stay ahead of the curve and learn to use AI productively and effectively in your role by enrolling in the online program Microsoft Copilot: Your Everyday AI Companion.
A skill useful for programmers and data professionals, machine learning, a subset of artificial intelligence, has become one of the most prominent skills to learn in the technology sphere. You can start learning basic skills through online machine learning coursework. Specific skills associated with machine learning can include:
Parametric and nonparametric algorithms
Kernels
Clustering
Deep learning techniques
specialization
#BreakIntoAI with Machine Learning Specialization. Master fundamental AI concepts and develop practical machine learning skills in the beginner-friendly, 3-course program by AI visionary Andrew Ng
4.9
(31,829 ratings)
591,646 already enrolled
Beginner level
Average time: 2 month(s)
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Skills you'll build:
Logistic Regression, Artificial Neural Network, Linear Regression, Decision Trees, Recommender Systems, Tensorflow, Advice for Model Development, Xgboost, Tree Ensembles, Regularization to Avoid Overfitting, Logistic Regression for Classification, Gradient Descent, Supervised Learning, Anomaly Detection, Unsupervised Learning, Reinforcement Learning, Collaborative Filtering
Here are a few ways to learn the skills that can contribute to a successful career in IT:
Teach yourself: Many programming languages, data analysis techniques, and certain IT skills can be self-taught through online courses or home projects. You can find several courses on Coursera, including introductory classes to Python or cybersecurity.
Certifications: Certifications can be a solid way to ensure your abilities meet professional standards. You’ll generally have to study for and pass an exam. See what entry-level certification fits your interests.
Bootcamps: Generally lasting several weeks or months, bootcamps are intensive courses that are designed to bring you specific skills in that time period. Though coding bootcamps are popular, bootcamps exist for topics like cybersecurity as well.
Degrees: Though perhaps more time-consuming than the other options, getting a degree in computer science or a related field can be a structured way to gain the technical skills needed to enter the computer world. Plus, going back to school is correlated with higher incomes.
Read more: How to Get a Job in IT: 7 Steps
Once you have the technical skills you need to start applying for jobs, it’s time to list them where people can find them. Update your resume and LinkedIn with your new credentials—here’s some guidance on putting skills into your resume.
In interviews, come prepared with stories about how you’ve used your skills in the past. If you’ve only used your skills in a course or at home, that’s fine—just be ready to describe what you accomplished. Did you use Python to create graphs out of a data set, or configure devices to a new network?
If you’re looking for a quick way to get more hands-on experience, browse Coursera’s guided projects for projects that you can complete in under two hours. They can also help you refresh old skills to prepare you for the interview.
Read more: Resume Keywords: How to Find the Right Words to Beat the ATS
To transition into the in-demand field of cloud computing while sharpening your IT skill set, consider enrolling in IBM's Information Technology and Cloud Fundamentals Specialization. In as little as two months, you can master cloud computing and database essentials.
If you’re looking to build foundational IT skills, consider enrolling in IBM's IT Support Professional Certificate program—the first week is free.
specialization
Kickstart a new IT and Cloud Career . Master hardware, operating systems, programming, database, networking, storage, cybersecurity, and Cloud computing essentials.
4.8
(574 ratings)
13,522 already enrolled
Beginner level
Average time: 2 month(s)
Learn at your own pace
Skills you'll build:
Software Application Development, Computer Programming, Software Development Process, Database basics, IT Fundamentals, Technical Support, Operating Systems, Troubleshooting, hardware, Cybersecurity, Cryptography, Cyberattacks, Information Security (INFOSEC), Application Security, Cloud Computing, Hybrid Multicloud, Devops, Iaas PaaS Saas, Cloud Native, Certification Test, CompTIA ITF+, Cloud, Exam Practice, Wireless Networks, Network Troubleshooting, Network Architecture, Cloud Storage, Networking Hardware
professional certificate
Prepare for a career as an IT support specialist. Gain the in-demand skills and hands-on experience to get job-ready in as little as 3 months. No prior experience required.
4.8
(2,036 ratings)
46,727 already enrolled
Beginner level
Average time: 3 month(s)
Learn at your own pace
Skills you'll build:
Technical Support, Customer Service, Cloud, Troubleshooting, IT Fundamentals, Software Application Development, Computer Programming, Software Development Process, Database basics, Wireless Networks, Network Troubleshooting, Network Architecture, Cloud Storage, Networking Hardware, Cybersecurity, Cryptography, Cyberattacks, Information Security (INFOSEC), Application Security, Cloud Computing, Hybrid Multicloud, Devops, Iaas PaaS Saas, Cloud Native, Operating Systems, hardware, Information Technology (IT) Support, Ticketing Systems, Service Level Agreements (SLA), Certification Test, CompTIA ITF+, Exam Practice
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