
Skills you'll gain: Databases, Relational Databases, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Governance, Social Impact, Social Justice, Public Health and Disease Prevention, Sustainable Development, Socioeconomics, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Health Equity, Public Health, Community Development, Public Policies, Community Organizing, Social Sciences, Cultural Diversity, Strategic Planning, Policy Analysis, Exercise Therapy, Intercultural Competence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Paid media, Data Storytelling, Email Marketing, Social Media Strategy, Google Ads, Social Media, Digital Advertising, Social Media Marketing, Search Engine Optimization, Content Creation, Google Analytics, Customer Retention, Digital Marketing, Marketing Budgets, Loyalty Programs, Order Fulfillment, Online Advertising, Digital Marketing Tools, Marketing, E-Commerce
Beginner · Professional Certificate · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Rapport Building, Relationship Building, Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Analysis, Journey Mapping, Customer Insights, Customer experience improvement, Relationship Management, Process Design, Value Propositions, Solution Delivery, Interpersonal Communications, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Experience Design, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Encryption, Malware Protection, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security Awareness Training, Cybersecurity, Cyber Attacks, Identity and Access Management, Security Awareness, Exploitation techniques, Security Controls, Cryptography, Data Security, Personally Identifiable Information, User Accounts, Key Management, Human Factors (Security), Email Security, General Data Protection Regulation (GDPR), Cyber Risk, Information Privacy
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Delegation Skills, Management Training And Development, Prioritization, Meeting Facilitation, Leadership, Adaptability, Negotiation, Cooperation, Professional Development, Mediation, Collaboration, Team Management, Influencing, Decision Making, Self-Awareness, Talent Management, Diversity and Inclusion, Strategic Thinking, Diversity Awareness, Scheduling
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Development, Customer Analysis, Customer Insights, Target Market, Consumer Behaviour, Target Audience
Mixed · Course · 1 - 4 Weeks
Universidade de São Paulo
Skills you'll gain: Usability Testing, Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Information Architecture, User Interface (UI) Design, UI Components, User Experience Design, UI/UX Research, Prototyping, User Research, Style Guides, Layout Design, Web Content Accessibility Guidelines, Design Elements And Principles, Verification And Validation
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising Campaigns, Advertising, Brand Loyalty, Campaign Planning, Brand Management, Marketing, Branding, Communication Planning, Online Advertising, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Digital Advertising, Social Media Marketing, Digital Marketing, Marketing Management, Communication
Beginner · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Microsoft Excel, Data Visualization, Spreadsheet Software, Excel Formulas, Data Management, Productivity Software, Writing
Beginner · Course · 1 - 3 Months