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West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Sales Training, Inside Sales, Business Strategy, Outside Sales, Customer Relationship Management, Recruitment
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Sales Management, Consultative Selling, Sales, Sales Strategy, Market Analysis, Sales Process, Market Intelligence, Customer Relationship Management, Negotiation
Skills you'll gain: Rapport Building, Cross Selling, Business Communication, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Client Services, Account Management, B2B Sales, Business Development, Customer Relationship Management, Strategic Partnership, Market Opportunities, Active Listening, Customer Insights
Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer Relationship Management, Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Revenue Management, Business Marketing, Health Care, Capacity Management, Experience Design
Vanderbilt University
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Generative AI, Automation, Strategic Thinking, Business Transformation, Technology Strategies, Business Strategy, Strategic Decision-Making, Emerging Technologies, Innovation, Human Computer Interaction, Natural Language Processing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Marketing Automation, Sales Support, Client Support
Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving
Skills you'll gain: Customer Relationship Management (CRM) Software, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Inside Sales, Technical Sales, Sales Strategy, Sales Pipelines, LinkedIn, Lead Generation, Productivity Software, Email Marketing, Social Media
Skills you'll gain: Email Marketing, Order Fulfillment, Media Planning, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Order Management, Content Creation, Target Audience, Search Engine Optimization, Social Media Management, Customer Relationship Management, Customer Retention, Digital Marketing, E-Commerce, Marketing Analytics, Campaign Management
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
In summary, here are 10 of our most popular gestão+de+relacionamento+com+o+cliente+(crm) courses
- Account Management & Sales Force Design: West Virginia University
- B2B and Territory Sales Strategies and Techniques: Coursera Instructor Network
- Relationship Management and Business Development : Starweaver
- International Hospitality & Healthcare Services Marketing: Yonsei University
- Agentic AI and AI Agents: A Primer for Leaders: Vanderbilt University
- Improving Customer Retention: Coursera Instructor Network
- HubSpot: Working with a ticketing system : Coursera Project Network
- Maneja objeciones y clientes difíciles en retail: UBITS
- Boosting Productivity through the Tech Stack: Salesforce
- Цифровий маркетинг і електронна комерція від Google: Google