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The language used throughout the course, in both instruction and assessments.
Explore the CRM Course Catalog
O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer Relationship Management, Consumer Behaviour
Google Cloud
Skills you'll gain: Computer Networking, Databases, Data Management, Apache, Back-End Web Development, Business Analysis, Communication, Continuous Integration, Customer Relationship Management, DevOps
Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Automation, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Product Promotion, Search Engine Optimization, Digital Marketing, Customer Engagement, Advertising
Fundação Instituto de Administração
Skills you'll gain: Business Analysis, Leadership and Management, Strategy, Communication, Marketing, Media Strategy & Planning, Network Security, Strategy and Operations, Customer Relationship Management, Design and Product
HubSpot Academy
Skills you'll gain: Business Analysis, Marketing, Sales, Strategy and Operations
Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Automation, Business Transformation, Artificial Intelligence and Machine Learning (AI/ML), Operational Excellence, Business Strategies, Performance Measurement, Ethical Standards And Conduct, Process Improvement, Solution Design, Business Marketing, Customer Support
Coursera Project Network
Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts
- Status: Free
Coursera Instructor Network
- Status: Free
Coursera Instructor Network
In summary, here are 10 of our most popular crm courses
- Introduction to Decision Science for Marketing: O.P. Jindal Global University
- Architecting with Google Kubernetes 한국어: Google Cloud
- Mobile Marketing: Simplilearn
- Comportamento e Marketing Digital: Fundação Instituto de Administração
- Sales Reporting with HubSpot: HubSpot Academy
- Maneja objeciones y clientes difíciles en retail: UBITS
- GenAI for Customer Communication: Coursera Instructor Network
- Maximizing the Generative AI Value: Coursera Instructor Network
- Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network
- GenAI for Sales Operations Specialists: Coursera Instructor Network