
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Universidade Estadual de Campinas
Skills you'll gain: Patient Evaluation, Product Testing, Personal Care, Laboratory Research, Biology, Pharmacology, Chemistry, Health Care Procedure and Regulation, Physiology, Safety Standards, Biochemistry, Clinical Assessment
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Team Building, Emotional Intelligence, Team Management, Personal Development, Collaboration, Conflict Management, Team Motivation, Professional Development, Productivity, Leadership, Empathy, Self-Awareness, Communication, Problem Solving, Decision Making
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Influencing, Executive Presence, Leadership, Persuasive Communication, Initiative and Leadership, Relationship Building, Rapport Building, Trustworthiness, Decision Making, Negotiation, Non-Verbal Communication, Professional Networking, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Lifelong Learning, Willingness To Learn, Learning Strategies, Peer Review, Collaboration, Brainstorming, Cognitive flexibility, Information Architecture, Critical Thinking, Constructive Feedback, Organizational Skills, Technical Communication
Beginner · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Leadership, Business Leadership, Data Storytelling, Strategic Leadership, Innovation, Decision Making, Organizational Leadership, Team Leadership, Data-Driven Decision-Making, Business Communication, Creativity, Communication Strategies, Graphical Tools
Advanced · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Nutrition and Diet, Nutrition Counseling, Preventative Care, Public Health and Disease Prevention, Nutritional Assessment, Health And Wellness Coaching, Exercise Science, Physiology, Biology, Anatomy, Communication
Beginner · Course · 1 - 3 Months

Universidade Estadual de Campinas
Skills you'll gain: Order Management, Transportation Management, Logistics, Inventory Management System, Inventory Control, Supply Chain, Order Processing, Service Level, Materials Management, Supply Chain Management, Process Optimization, Performance Measurement, Operating Cost, Demand Planning, Forecasting
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Marketing Management, Marketing Effectiveness, Digital Marketing, Sales Process, Content Strategy, Customer Engagement, Brand Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Rmarkdown, Data Storytelling, Data Presentation, Data Validation, Spreadsheet Software, Data Visualization, Data Ethics, Data Literacy, Tableau Software, Data Visualization Software, Data Analysis, R (Software), Ggplot2, Analytical Skills, Stakeholder Communications, Presentations, Data Quality, Data Collection, Data Processing
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Social Media Content, Social Media Management, Social Media, Content Creation, Social Media Marketing, Content Performance Analysis, Social Media Strategy, Social Media Campaigns, Content Management, Instagram, Drive Engagement, Digital Media Strategy, Content Strategy, Facebook, Brand Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks