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Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
Skills you'll gain: Cloud Computing, Customer Success, Customer Support
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer Insights, Customer Analysis, Customer Relationship Management, Google Workspace, Business Research, Performance Improvement
University of Alberta
Skills you'll gain: Agile Software Development, Design and Product, Leadership and Management, Product Design, Product Management, Software Engineering, Business Analysis, Project Management, User Experience, Scrum (Software Development)
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Technical Support and Services, Professional Development, Relationship Building, Professionalism, Interpersonal Communications, Verbal Communication Skills, Problem Solving, Communication, Adaptability
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, Technical Support and Services, End User Training and Support, Health Care, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Technical Support, Cyber Attacks, Medical Records, Information Technology Operations, Healthcare Industry Knowledge
Google
Skills you'll gain: Computer Networking, IT Infrastructure, Network Troubleshooting, OSI Models, Systems Administration, Network Security, Routing Protocols, Cybersecurity, Microsoft Windows, Cyber Attacks, Security Strategy, File Systems, Disaster Recovery, Lightweight Directory Access Protocols, Remote Access Systems, Linux, Technical Support, Help Desk Support, Information Technology, Software Installation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Searches related to customer+support
In summary, here are 10 of our most popular customer+support courses
- Customer Service Fundamentals: Knowledge Accelerators
- Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
- Technical Support (IT) Case Studies and Capstone: IBM
- Improve Business Performance with Google Forms: Coursera Project Network
- Client Needs and Software Requirements : University of Alberta
- Customer Analytics: University of Pennsylvania
- CVS Health Call Center Customer Service: CVS Health
- Tech Support Career Guide and Interview Preparation: IBM
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Healthcare IT Support: Johns Hopkins University