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Results for "inbound+calls"
Skills you'll gain: Scripting, Google Workspace, Gmail, Javascript, Scripting Languages, Spreadsheet Software
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: Restful API, Android Development, Kotlin, Android Studio, Application Programming Interface (API), Web Services, Mobile Development, Database Management, Databases, JSON, Web Applications, SQL, Database Management Systems
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Microsoft Teams, Slack (Software), Productivity Software, Google Workspace, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Verbal Communication Skills
Skills you'll gain: Independent Thinking, Professionalism, Verbal Communication Skills, Communication, Language Learning, Interpersonal Communications, Social Skills, Communication Strategies, Grammar, General Networking
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
University of Michigan
Skills you'll gain: Influencing, Leadership, Persuasive Communication, Initiative and Leadership, Relationship Building, Rapport Building, Emotional Intelligence, Decision Making, Negotiation, Non-Verbal Communication, Professional Networking, Organizational Structure, Business Ethics
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies
Vanderbilt University
Skills you'll gain: ChatGPT, Gmail, Google Workspace, Google Docs, Workflow Management, Automation, Business Correspondence, Customer Inquiries, Administrative Support and Clerical Tasks, Scheduling, Communication Strategies, Real Time Data
- Status: Free
Coursera Project Network
Skills you'll gain: Application Programming Interface (API), Restful API, Cloud Services, C# (Programming Language), Server Side, Application Development, Development Environment
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Communication, Communication Strategies
In summary, here are 10 of our most popular inbound+calls courses
- Google Apps Script: Access Google Sheets, Maps & Gmail in 4 Lines of Code: Google Cloud
- CVS Health Call Center Customer Service: CVS Health
- Working with Data in Android: Meta
- Customer Service Fundamentals: Knowledge Accelerators
- Get Started with Messaging & Collaboration Apps: Teams/Zoom: SkillUp EdTech
- Low Intermediate English: Calls & Messaging: Voxy
- GenAI for Customer Communication: Coursera Instructor Network
- Como influenciar pessoas: University of Michigan
- Lesson | Telephone Language: Georgia Institute of Technology
- ChatGPT + Zapier: Automate Email Replies with AI: Vanderbilt University