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Results for "customer+experience"
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication
Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Persona (User Experience), Design Research, Design Thinking, User Centered Design, Innovation, Creativity
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Cyber Risk, Design Thinking, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Product Lifecycle Management, Technical Communication, Value Propositions
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Growth Mindedness, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Qualitative Research, Data Visualization, Active Listening
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
- Status: Free
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Financial Services, Service Management, Process Analysis, Innovation, Experience Design, Customer Analysis, Business Modeling, Platform As A Service (PaaS), Consumer Behaviour, Market Analysis
Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer Relationship Management, Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Revenue Management, Business Marketing, Health Care, Capacity Management, Experience Design
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer Relationship Management, Predictive Analytics, Advanced Analytics, Consumer Behaviour, Big Data, Data-Driven Decision-Making, Data Analysis
University of Maryland, College Park
Skills you'll gain: Proposal Development, Innovation, Market Opportunities, Entrepreneurship, Business Modeling, New Business Development, Corporate Strategy, Corporate Finance, New Product Development, Business Strategy, Competitive Analysis, Value Propositions, Customer Insights
Searches related to customer+experience
In summary, here are 10 of our most popular customer+experience courses
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Designing for User Experience: Microsoft
- Customer-Centric IT Strategy: University of Virginia
- Experiencing Design: Deepening Your Design Thinking Practice: University of Virginia
- Branding and Customer Experience: IE Business School
- 服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
- International Hospitality & Healthcare Services Marketing: Yonsei University
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Create a services customer satisfaction process: Coursera Project Network
- Interacting with Customers: CVS Health