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Results for "customer+lifecycle+management+(clm)"
West Virginia University
Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales Strategy, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Management, Goal Setting
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement
- Status: Free
Coursera Instructor Network
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Process Improvement, Lean Methodologies, Value Engineering, Waste Minimization
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer Analysis, User Feedback, Needs Assessment, Consumer Behaviour, Business Strategies, Market Opportunities
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
University of Colorado Boulder
Skills you'll gain: Failure Analysis, Engineering Management, Systems Engineering, Scope Management, Change Control, Risk Management, Root Cause Analysis, Program Management, Cost Management, Contract Management, Project Management, Work Breakdown Structure
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Data-Driven Decision-Making, Sales Process, Customer Engagement, Big Data, Customer Insights, Customer Retention, Business Analytics, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
HubSpot Academy
Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Sales Development, Employee Onboarding, Sales Operations, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Customer Relationship Management (CRM) Software
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Communications Management, Customer Service, Customer Insights, Customer Support, Target Audience, Customer Analysis, Performance Analysis, Performance Improvement
In summary, here are 10 of our most popular customer+lifecycle+management+(clm) courses
- Sales Force Management: West Virginia University
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- Call Center Customer Service: CVS Health
- Customer Support digital transformation with HubSpot: Coursera Project Network
- Value Stream Mapping: Coursera Instructor Network
- Customer Centric Innovation: University of Illinois Urbana-Champaign
- GenerativeAI for Customer Success: Coursera Instructor Network
- Systems Engineering and Program Management: University of Colorado Boulder
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração