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Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Johns Hopkins University
Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Recruitment, Employee Performance Management, Employee Engagement, Diversity and Inclusion, Interviewing Skills, Human Resources Management and Planning, Employee Onboarding, Goal Setting, Health Care Administration, Constructive Feedback, Communication Strategies, Labor Law, Leadership
Skills you'll gain: Pharmaceuticals, Clinical Research, Clinical Trials, Statistical Analysis, Real Time Data, Data Analysis, Statistical Methods, Biostatistics, Science and Research, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Regulatory Compliance
Tecnológico de Monterrey
Skills you'll gain: Health Care, Health Care Administration, Technology Solutions, Remote Access Systems, Technology Strategies, Patient Treatment, Emerging Technologies, Cybersecurity, Data Mining, Continuous Monitoring, Vital Signs
Johns Hopkins University
Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Health Systems, Medical Management, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Practice Management, Health Care Administration, Risk Management, Project Management
Northeastern University
Skills you'll gain: Decision Support Systems, Resource Allocation, Operational Analysis, Patient Safety, Business Analytics, Predictive Analytics, Analytics, Data-Driven Decision-Making, Personalized Service, Customer Engagement, Healthcare Industry Knowledge, Stakeholder Management, Systems Integration, Financial Analysis, Innovation, Organizational Change
Johns Hopkins University
Skills you'll gain: Medical Terminology, Healthcare Industry Knowledge, Practice Management, Nursing and Patient Care, Health Care Administration, Health Care, Patient Flow, Primary Care, Health Systems, Vocabulary, Leadership and Management, Human Resources, Financial Management
Northeastern University
Skills you'll gain: Process Improvement, Operational Analysis, Inventory Control, Inventory Management System, Operations Management, Supply Chain Management, Supply Chain, Procurement, Capacity Planning, Demand Planning, Transportation, Supply Chain, and Logistics, Vendor Management, Supply Management, Change Management, Information Technology, Forecasting
University of Alberta
Skills you'll gain: Virtual Teams, Conflict Management, Emotional Intelligence, Collaboration, Teamwork, Stress Management, Employee Engagement, Mental Health, Social Skills, Crisis Management, Relationship Management, Empathy, Human Resource Policies, Safety Culture, Self-Awareness, Personal Development, Resilience, Professionalism, Workforce Development, Environment Health And Safety
Tecnológico de Monterrey
Skills you'll gain: Health Care, Health Assessment, Telecommuting, Patient Education and Support, Home Health Care, Regulatory Compliance, Technical Communication
Northeastern University
Skills you'll gain: Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Medicare, Health Care, Payment Systems, Health Care Administration, Revenue Cycle Management, Policy Analysis, Public Policies, Accountability, Tax Laws
Johns Hopkins University
Skills you'll gain: Practice Management, Care Coordination, Budget Management, Patient Coordination, Primary Care, Patient Flow, Clinic Management Systems, Preventative Care, Nursing Management, Health Systems, Health Care Administration, Health Care, Financial Management, Staff Management, Healthcare Industry Knowledge, Regulatory Compliance
In summary, here are 10 of our most popular working+in+a+pharmacy+setting courses
- Preparing for Your Call Center Customer Service Role: CVS Health
- Human Resources Management Essentials: Johns Hopkins University
- Data Science with Real World Data in Pharma: Genentech
- TecnologÃa como facilitador en soluciones de Telemedicina: Tecnológico de Monterrey
- Quality and Safety in Ambulatory Healthcare Management: Johns Hopkins University
- Engaging in Improving Patient Experience Through Analytics: Northeastern University
- Introduction to Ambulatory Healthcare Management: Johns Hopkins University
- Navigating Healthcare Supply Chain Operations: Northeastern University
- Vitality in a Dynamic Workplace: University of Alberta
- Exploración centrada en el paciente: Tecnológico de Monterrey