Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Systems Administration, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Operating System Administration, Network Security, Application Security, Computer Security, Cybersecurity, Help Desk Support, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging
★ 4.9 (239) · Beginner · Professional Certificate · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
★ 4.8 (62) · Beginner · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Marketing Effectiveness, Performance Measurement, E-Commerce, Digital Media Strategy, Canva (Software), Marketing Strategies, Data-Driven Marketing, Target Audience, No-Code Development, Google Gemini, Digital Marketing, Marketing, Branding, Entrepreneurship, Artificial Intelligence, Business Modeling, Business, Innovation, Client Services, Emerging Technologies
★ 4.7 (446) · Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, R (Software), Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Data Visualization, Data Strategy, Customer Relationship Management (CRM) Software, Customer Analysis, Sales Management, Data Engineering, Customer Engagement, Predictive Modeling, Data Visualization Software, Plot (Graphics), R Programming
★ 4.4 (105) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Editing, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Content Marketing, Content Strategy, Generative AI, Marketing Strategies
★ 4.5 (217) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Sales Operations, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Marketing Operations, Personalized Campaigns, Data Ethics, Generative AI, Sales Enablement
★ 4.4 (81) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Email Marketing, Google Ads, Digital Advertising, Paid media, Social Media Analytics, Social Media Marketing, Search Engine Optimization, Google Analytics, Customer Retention, Digital Marketing, Marketing Budgets, Loyalty Programs, Order Fulfillment, Search Engine Marketing, Web Analytics, Online Advertising, Digital Marketing Tools, Marketing, E-Commerce
★ 4.9 (333) · Beginner · Professional Certificate · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Social Media, Service Improvement, E-Commerce, Social Media Management, Organizational Development
★ 4.7 (76) · Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Data-Driven Marketing, Big Data, R (Software), Customer experience improvement, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Data Visualization, Data Strategy, Customer experience strategy (CX), Digital Transformation, Data Engineering, Marketing Analytics, Data Visualization Software, Plot (Graphics), R Programming, Analytics, Data Science, Marketing
★ 4.3 (62) · Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Azure Active Directory, Microsoft Azure, Identity and Access Management, Virtual Networking, Cloud Infrastructure, Cloud Computing Architecture, User Provisioning, Hybrid Cloud Computing, Network Architecture, General Networking, Network Infrastructure, Virtual Private Networks (VPN), Network Routing, Firewall, Network Security
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Google Cloud Platform, Amazon Web Services, Cloud Engineering, Virtual Private Networks (VPN), Firewall, Virtual Networking, Network Architecture, Cloud Infrastructure, Cloud Services, User Accounts, Network Infrastructure, Network Routing
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: International Finance, Global Marketing, Competitive Analysis, Payment Systems, Risk Management, Export Control, Strategic Partnership, Strategic Decision-Making, Strategic Thinking, Risk Mitigation, Business Strategies, Payment Processing, Market Opportunities, Shipping and Receiving, Economics, Brokerage, Regulatory Documents, Document Management
★ 4.8 (37) · Beginner · Course · 1 - 4 Weeks