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Results for "call+center+experience"
Skills you'll gain: Analytics, Business Analytics, Data Analysis, Microsoft PowerPoint, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Data Storytelling, Business Intelligence, Microsoft Excel, Customer Analysis, Data Visualization, Data Presentation, Data Visualization Software, Big Data, Target Market, Data Cleansing, Public Speaking, Spreadsheet Software
University of Washington
Skills you'll gain: Negotiation, Proposal Writing, Presentations, Verbal Communication Skills, Persuasive Communication, Event Planning, Business Writing, Peer Review, Business Correspondence, Meeting Facilitation, Communication Strategies, Public Speaking, Professional Networking, Data Visualization, Setting Appointments, Writing, Business Planning, Business Communication, Rapport Building, Telephone Skills
ESSEC Business School
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Communication Strategies, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Non-Verbal Communication, Leadership, Diversity Awareness, Analysis, Discussion Facilitation
Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Business Transformation, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, System Design and Implementation, Solution Design, User Feedback, Product Strategy, Technical Consulting, Customer Engagement, System Implementation, Professional Networking, Project Management, SAP Applications
University of Michigan
Skills you'll gain: UI/UX Research, Qualitative Research, User Experience Design, User Experience, Usability Testing, User Research, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, A/B Testing, Usability, Test Case, Design Thinking, Design, Human Computer Interaction, Research Methodologies
Emory University
Skills you'll gain: Management Consulting, Business Consulting, Benchmarking, Microsoft Excel, Analytical Skills, Business Research, Data Collection, Market Research, Competitive Analysis, Market Analysis, Data Modeling, Supply Chain, Performance Analysis, Interviewing Skills, Business Strategy
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation Analysis, Compensation Management, Compensation Strategy, Job Evaluation, Benefits Administration, Data Collection, Compensation and Benefits, Job Analysis, Data-Driven Decision-Making, Microsoft Excel, Communication Planning, Payroll, Project Management, Data Analysis, Administration, Google Sheets, Human Resource Policies, Regulatory Compliance, Benefits Enrollment Processes, Human Resource Strategy
Georgia Institute of Technology
Skills you'll gain: Presentations, Sales Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Professionalism, Interviewing Skills, Setting Appointments, Writing, Grammar, Vocabulary
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Skills you'll gain: Incident Response, Penetration Testing, Computer Security Incident Management, Cybersecurity, Security Management, Threat Detection, Vulnerability Assessments, Threat Modeling, Security Awareness, Cyber Attacks, Malware Protection, Email Security, Vulnerability Management, Artificial Intelligence
University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Negotiation, Telephone Skills, Presentations, Verbal Communication Skills, Public Speaking, Professional Development, Applicant Tracking Systems, Marketing Materials, Strategic Marketing, Business Writing, Company, Product, and Service Knowledge, Cultural Responsiveness, Personal Attributes, LinkedIn, Adaptability, Communication, Compensation Strategy, Persuasive Communication, Recruitment
In summary, here are 10 of our most popular call+center+experience courses
- Data Analysis and Presentation Skills: the PwC Approach: PwC
- Business English Communication Skills: University of Washington
- Negotiation, Mediation and Conflict Resolution: ESSEC Business School
- SAP Technology Consultant: SAP
- User Experience Research and Design: University of Michigan
- Consulting Tools and Tips: Emory University
- Introduction to Customer Service: CVS Health
- ADP Entry-Level Compensation and Benefits Analyst: Automatic Data Processing, Inc. (ADP)
- Take Your English Communication Skills to the Next Level: Georgia Institute of Technology
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.