Results for "customer+communications+management"
Skills you'll gain: Verbal Communication Skills, Oral Expression, Interviewing Skills, Communication, Telephone Skills, Composure, Stress Management, Non-Verbal Communication, Interpersonal Communications, Public Speaking, Social Skills, Communication Strategies, Professional Development, Writing, Business Writing, Emotional Intelligence, Business Communication, English Language, Writing and Editing, Professionalism
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Value Propositions, Strategic Planning, Portfolio Management
Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Workplace inclusivity, Influencing, Proposal Development, Emotional Intelligence, Stakeholder Communications, Empathy, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development
Coursera
Harvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support
University of Arizona
Skills you'll gain: Integrated Marketing Communications, Media and Communications, Marketing Communications, Brand Strategy, Brand Marketing, Branding, Marketing, Brand Management, Marketing Strategies, Strategic Marketing, Marketing Effectiveness, Strategic Communication, Social Media Strategy, Content Marketing, Social Media Marketing, Direct Marketing, Product Marketing, Marketing Strategy and Techniques, Communication, Digital Marketing
What brings you to Coursera today?
University of Colorado Boulder
Skills you'll gain: Teamwork, Business Writing, Constructive Feedback, Conflict Management, Collaboration, Team Building, Diversity Awareness, Business Correspondence, Business Communication, Team Collaboration, Recognizing Others, Motivational Skills, Decision Making, Collaborative Software, Writing, Organizational Skills, Team Motivation, Performance Management, Staff Management, Grammar
University of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media Marketing, Social Media, Interpersonal Communications, Social Media Management, Business Communication, Stakeholder Communications, Telecommuting, Employee Retention, Diversity and Inclusion
Skills you'll gain: Paid media, Content Performance Analysis, Cross-Channel Marketing, Pay Per Click Advertising, Campaign Management, Digital Marketing Campaigns, Marketing Strategies, Content Optimization, Business Marketing, Email Marketing, Social Media Marketing, Project Management, Content Marketing, Business Communication, Social Media Strategy, Analytics, Business Strategy, Professional Development, Data Analysis, Quality Assurance
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotel Operations, Stakeholder Management, Hotels and Accommodations, Target Market, Hospitality, Marketing Channel
Coursera
Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Sales, Relationship Building, Writing, Communication, Business Communication, Generative AI Agents, Communication Strategies, Negotiation, Active Listening
University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking
In summary, here are 10 of our most popular customer+communications+management courses
- Professional Communication & Interview Mastery:Â EDUCBA
- Customer-Centric CRM Strategy and Management:Â EDUCBA
- Business Communication for the Modern Workplace:Â Coursera
- Communication & Consulting:Â Coursera
- Succeed with Customers:Â Harvard Business Review
- Management of Marketing Communications:Â University of Arizona
- Business Communication:Â University of Colorado Boulder
- Corporate Communications:Â University of California, Irvine
- Capstone Project_AI Marketing Specalist:Â Coursera
- Hotel Management: Distribution, Revenue and Demand Management:Â ESSEC Business School
