
Johns Hopkins University
Skills you'll gain: Patient Safety, Design Thinking, Change Management, Institutional Review Board (IRB), Organizational Change, Conflict Management, Data Literacy, Performance Measurement, Systems Thinking, Healthcare Project Management, Data Visualization, Solution Design, Health Systems, Data Analysis, Corrective and Preventive Action (CAPA), Risk Analysis, Data Presentation, Maintainability, Safety Assurance, Quality Improvement
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Incident Management, Incident Response, Computer Security Incident Management, Disaster Recovery, Security Management, Business Continuity, Threat Management, Crisis Management, Business Continuity Planning, Gap Analysis, Performance Improvement, Legal Risk, Digital Forensics, Continuous Improvement Process, Investigation, Governance Risk Management and Compliance, Risk Mitigation, Team Management
Mixed · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Threat Management, Cybersecurity, Endpoint Detection and Response, Cyber Attacks, Cyber Threat Intelligence, Digital Forensics, Intrusion Detection and Prevention, Threat Detection, Network Security, Network Monitoring, Data Security, Business Continuity, Network Analysis, Exploitation techniques, Malware Protection, Memory Management, Analysis
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Workflow Management, Stakeholder Management, Jira (Software), Internal Communications, Project Documentation, IT Management, Project Management, Data Storytelling, Communication Strategies, User Feedback, Information Architecture, Data Visualization, Visual Design, Business Process Automation, Automation, Key Performance Indicators (KPIs), Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, System Monitoring, Capacity Management, Incident Management, Memory Management, Continuous Integration, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, Operating System Administration, Memory Management, End User Training and Support, Help Desk Support, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Record Keeping, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity
Mixed · Course · 1 - 4 Weeks