
Alex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Application Performance Management, Performance Measurement, Business Metrics, Continuous Monitoring, Operational Performance Management, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Prioritization, Business Leadership
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Practice Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, IT Infrastructure, Strategic Partnership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks

Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Management, Financial Regulation, Regulatory Compliance, Compliance Training, Military Standards And Specifications, Consumer Lending, Financial Regulations, Bank Regulations, Legal Risk, Law, Regulation, and Compliance, Record Keeping, Financial Services, Accountability, Asset Protection, Insurance, Verification And Validation
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Event Monitoring, General Networking, Network Architecture, Systems Integration, Incident Response, Enterprise Architecture, Cybersecurity, Security Management, Computer Networking, Network Security, Threat Detection, Cyber Security Policies, Data Governance, Network Routers, Cloud Deployment, Security Controls, Command-Line Interface, Security Strategy, Cloud Management, System Monitoring
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Purchasing, Procurement, Data Entry, Negotiation, Contract Negotiation, Order Processing, Strategic Sourcing, Contract Management, Contract Review, Business Communication, Accounts Payable, Contract Compliance, Business Process Management, Billing & Invoicing, Cost Accounting, Data Validation
Intermediate · Course · 1 - 3 Months
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Performance Tuning, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Virtual Networking, Network Administration, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, MLOps (Machine Learning Operations), Application Performance Management, Site Reliability Engineering, Testability, Continuous Monitoring, Maintainability, Performance Analysis
Intermediate · Course · 1 - 4 Weeks