
Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Consultative Selling, Coaching, Sales Strategy, Sales Training, Sales Prospecting, Collaboration, Consumer Behaviour, Diversity Awareness, Cultural Sensitivity, Upselling, Customer Relationship Management, Virtual Teams, Sales Presentation, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications
Beginner · Specialization · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Language Competency, Vocabulary, Professionalism, English Language, Communication
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Customer Relationship Building, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Data-Driven Decision-Making, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Overcoming Objections, Marketing Psychology, Target Audience, Market Research, Active Listening, Rapport Building, Closing (Sales), B2B Sales, Sales Strategy, Price Negotiation, Selling Techniques, Contract Negotiation, Marketing, Sales, Innovation, Content Performance Analysis, Social Media Content, Sales Prospecting, Marketing Strategies, Marketing Communications
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Instagram, Keyword Research, LinkedIn, Web Analytics and SEO, Blogs, Lead Generation, Events and Conferences, Copywriting, Google Analytics, Sales Presentation, Professional Networking, No-Code Development, Vibe coding, Promotional Materials, Web Content, Social Media Marketing, Search Engine Optimization, Growth Strategies, Social Media, Sales Prospecting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Automation, Marketing Automation, Email Marketing, Regulatory Compliance, Customer Relationship Management (CRM) Software, Marketing Analytics, Customer Engagement, Target Audience, Customer Data Management, Compliance Management, Compliance Auditing, Copywriting, Performance Analysis, Return On Investment, General Data Protection Regulation (GDPR), Brand Management, Campaign Management, Editing, Customer Analysis, Data Cleansing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics
Intermediate · Specialization · 3 - 6 Months