This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course.
Compétences que vous acquerrez
- Catégorie : Analytics
- Catégorie : Decision Support System
- Catégorie : Innovation
Détails à connaître
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Il y a 4 modules dans ce cours
This module begins with an overview of the course and the experience management and decision support system innovation project. Next, we will learn some of the latest trends in healthcare that are impacting the patient experience. We will explore the unintended consequences of these well intentioned trends. We'll explore some of the drivers that have been shaping these trends. Then we'll examine the patient journey and what impact these trends have on this journey. Then, we will discuss the issues and potential for solutions to some of these systemic problems that negatively impact the patient experience and ability to manage their own care.
Inclus
10 vidéos22 lectures2 devoirs2 sujets de discussion
Now that we have explored these trends and some of the consequences, we'll take a look at the data. We'll examine data that we have available and the ways in which we are currently using it in the industry. Then we'll explore some misconceptions that exist in the industry about the uses of big data. We'll review social drivers of health outcomes and how we can get at that data. We'll also delve into how to address missing information within the data as well as bias that may not be readily apparently.
Inclus
5 vidéos12 lectures3 devoirs1 évaluation par les pairs
Integral to maintaining high-quality care for patients, is remembering that despite all the data points, each patient is an individual with their own challenges. In this module, we'll focus on humanizing the patient by looking holistically at patient needs, burdens and motivations. We'll look at risk factors and data attribution. We'll explore the importance of taking patient opinions into account when making decisions. Then we'll look at attribution methods and AI-based modeling techniques.
Inclus
1 vidéo11 lectures2 devoirs1 sujet de discussion
In this module, we'll be looking at experience oriented predictions and some of the different methods and techniques we can bring to bear when building them. We'll examine making predictions for individual patient outcomes, for example: how likely they are to have preventable complications, non-compliance with medication regimens or how likely they are to be satisfied with their provider. We'll introduce the the CAHPS survey, a common method for evaluating consumer satisfaction with their health plan and provider.
Inclus
1 vidéo8 lectures2 devoirs1 sujet de discussion
Instructeur
Offert par
Recommandé si vous êtes intéressé(e) par Leadership and Management
Northeastern University
Howard University
Northeastern University
Northeastern University
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