Amazon Web Services
Amazon Connect Console Fundamentals
Amazon Web Services

Amazon Connect Console Fundamentals

AWS Instructor

Instructor: AWS Instructor

Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Recognize the typical user persona for the Amazon Connect console.

  • Explain the benefits of the Amazon Connect console.

  • Explore access control options for Amazon Connect console.

  • Explore how different personas use the Amazon Connect console.

Details to know

Recently updated!

July 2024

Assessments

1 assignment

Taught in English

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There is 1 module in this course

The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.

What's included

1 reading1 assignment

Instructor

AWS Instructor
Amazon Web Services
130 Courses38,207 learners

Offered by

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