The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
The Art of Negotiation
This course is part of multiple programs.
Instructor: Sue Robins, M.S. Ed.
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(2,988 reviews)
What you'll learn
Understand how negotiation differs from selling
Identify common negotiation styles
Describe the personal and behavioral characteristics of an effective negotiator
Assess your personal style and how it affects the negotiation process
Skills you'll gain
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4 assignments
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There are 4 modules in this course
What's included
2 videos4 readings1 assignment
What's included
3 videos1 reading1 assignment
What's included
3 videos1 reading1 assignment1 peer review
What's included
6 videos3 readings1 assignment
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Reviewed on Sep 4, 2015
succinct, down-to-earth and focused on the essentials - just what I wanted and got! However, certainly no substitute for a negotiation course e.g. as part of an MBA. Overall a bit colourless.
Reviewed on Nov 12, 2023
The course is quite focussed, intuitive and very well organised . It touches almost all the subtle points being used in a negotiation. I learnt a lot . Thank you.
Reviewed on Jul 1, 2020
This course made the material easy to find. The only issue is being able to take the quiz 8 hours after you failed it. I think that is a bit excessive but other than that I enjoyed it.
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