Chevron Left
Back to COVID-19 Contact Tracing

Learner Reviews & Feedback for COVID-19 Contact Tracing by Johns Hopkins University

4.9
stars
95,083 ratings

About the Course

The COVID-19 crisis has created an unprecedented need for contact tracing across the country, requiring thousands of people to learn key skills quickly. The job qualifications for contact tracing positions differ throughout the country and the world, with some new positions open to individuals with a high school diploma or equivalent. In this introductory course, students will learn about the science of SARS-CoV-2 , including the infectious period, the clinical presentation of COVID-19, and the evidence for how SARS-CoV-2 is transmitted from person-to-person and why contact tracing can be such an effective public health intervention. Students will learn about how contact tracing is done, including how to build rapport with cases, identify their contacts, and support both cases and their contacts to stop transmission in their communities. The course will also cover several important ethical considerations around contact tracing, isolation, and quarantine. Finally, the course will identify some of the most common barriers to contact tracing efforts -- along with strategies to overcome them....

Top reviews

JC

May 25, 2020

This course was amazing and very informative. I, now, have clear and concise knowledge about being an effective Contact Tracer, and I'm looking forward to putting my newly-attained skills to the test.

JR

Jun 11, 2020

Excellent Course ! Very thorough and presented in an interesting delivery of educational information. Thank you to Dr. Emily S. Gurley for this outstanding contribution to keeping our society healthy!

Filter by:

851 - 875 of 10,000 Reviews for COVID-19 Contact Tracing

By Krisanthy D

•

Jun 6, 2020

The course information was set out clearly, with readings, videos, and charts. It gives one the opportunity to re-read and re-watch the material if needed, and short quizzes test to see how well one absorbed the material. Dr. Gurley explained everything in a clear and pleasant way. Altogether, it was a well-presented course to help understand COVID-19, Contact Tracing, and the role of public health workers.

By Michelle M E

•

Jun 24, 2020

This was an excellent course for overall knowledge regarding Covid-19, but also how to be an effective communicator with cases and contacts. I learned so much and feel I have the skills to work as a Contact Tracer. I have an extensive background in home health care and marketing where communication was always key , but this learning module brought clarity to what is important when working for the public good.

By Pamela L S

•

Jun 15, 2020

I really enjoyed this course. As both a teacher and a student, I thoroughly enjoyed the style and content of this class. The videos were clear, well-organized and practical. The assessments helped consolidate the material learned in each module. Very useful content for all aspects of contract tracing. It covered the technical and people aspects quite well. Not too much or too little.

Kudos to the instructor!

By Michelle W

•

May 25, 2020

This course provides a great overview of the history and need for contact tracing, and some great tips and examples of potential roadblocks that one might face when doing the job. It is accessible, clearly stated, and easy to follow with a natural progression through the course. My objective was to learn more about this possible career choice, and I now look forward to working in this aspect of public health.

By James G N

•

May 18, 2020

It was an amazing and very educative course towards contact tracing in times of pandemic. I really embrace the course and will invite other to undertake this course especially here in Africa where COVID-19 is taking root and halting the economy to the worst. Being a resource limited nations, i would like to request an offer for this certificate for free, which will really boost my career trajectory. Thank you

By Rose M G G

•

May 24, 2020

This is a very good course!

There were times when I felt like I was struggling, but I really wasn’t. My past profession had been dealing with sensitive confidential information with the US Navy so I can understand much of what this course is about and trying to deal with people that can be very difficult. I would recommend this course to Anyone looking to be come a contact tracer or any other type of tracer.

By Elissa K

•

May 28, 2020

Good course with very good tutorials. My suggestion, would recommend a short tutorial prior to starting course explaining (1) how to stop during course, saving spot in course, and returning later to continue the course, (2) explain the use of the buttons ("share", "download", etc) under each video. Also, advise if we can go back to look at "notes" that were saved after completion of the course. Thank you.

By Terry J

•

May 26, 2020

Congratulations to Dr. Gurley and the Johns Hopkins Bloomberg School of Public Health for constructing a Contact Tracer course that accomplishes its mission! As a course graduate, I am well prepared to move to the next level towards educating and influencing our COVID 19 population. Thank you for offering this beautifully designed course. You are certain to have helped save many lives. I hope I can, too.

By Martha L

•

Aug 23, 2020

Taking the COVID-19 Contact Tracing online for the first time was a very positive experience for me. The instructor was very knowledgeable and provided a wealth of information about the SARS-CoV-2 virus. I will definitely be interested in taking other classes because of this experience, I will like to thank Emily S. Gurley and Coursera for giving anyone the chance to educate us about today's pandemic.

By Josephine M

•

May 18, 2020

It was an honor to be part of this online training. This was an awesome acquisition of knowledge. The instructor is very eloquent/clear. Learners are allowed to rewind and listen multiple times just in case you miss a point. The modules also allow multiple attempts which is a good thing. I am now more confident of taking care of myself, my family, friends and the entire society to stop spread of COVID-19.

By Ramadhoni M

•

Sep 24, 2020

It's really nice to have a course from John Hopkins University. I learned a basic concept of contact tracing even in the daily practice it might be little bit different with my local guidance. I hope when I volunteered in my home country I could you this experience to enhance my capability in doing contact tracing. In the end, I, you, and all people around the world want this pandemic end soon. Thank you.

By Christina S

•

Sep 10, 2020

This course was very informative and I learned a lot. I want to revisit one of the areas I had a weakness in, and the training clearly breaks it down so that I could see which area I needed to repeat and persist until I learned it! Each case presented in the interviews were unique, and plausible human behavior and reactions. Thank you for helping us learn with all these great videos and review methods.

By Brenda I

•

Aug 15, 2020

I really enjoyed this course. It has taught me how to be an effective Contact Tracer. This will help me to be more confident in my role and to have a good rapport with the ones I contact. The course is very educational and enjoyable. I can use the skills that I learned in everyday life. It is a must needed course for anyone that will be a Covid-19 Contact Tracer. Thank you for a great learning experience.

By Juneann N

•

Jun 13, 2020

Absolutely excellent ! I am a contact tracer based in the UK. Apart from some small differences in timings, protocols etc., this course was really relevant. I found this course really useful and enjoyable. I really liked the videos of examples of the role of the contact tracer with the case and contact. Useful to show not so good examples of contact tracing too.

All in all, 10/10. Would highly recommend.

By Shinjini B

•

May 25, 2020

Lucid instructions with real-world examples of how to navigate the world of contact tracing - this course has been immensely helpful. The instructor and all others involved have made this course educational and easy to understand concerning how healthcare workers are dealing with the COVID-19 health crisis and the issues that arise with keeping the spread of disease in check. I would 100% recommend this.

By kimberly s

•

May 23, 2020

This was a really interesting course on the history of viruses and how COVID-19 spreads and most importantly how to stop the spread. I gained a lot of valuable information on active listening and responding emphatically to a person in duress. The instructor was very thorough and used repetition to help reinforce the concepts. Glad I took it. I hope it enhances my application for a contact tracer position.

By Sara A T

•

May 15, 2020

Gives a very thorough overview of COVID-19. Would be great for individuals with little understanding of the virus. The portion that explains the importance of rapport and how to develop it can be really beneficial for someone who has little experience working with people. I would have liked more of the focus to be on the contact tracing part itself. Overall it was a good training and I would recommend it!

By Tenae W

•

Nov 27, 2022

Glad I checked the email that they are receive this . It was an excellent course! I appreciate everything I’ve learned in the new things that I know now! We are not out of the woods when it comes to COVID-19. I live in California and cases of went up to 800 recently. Only thing I don’t like about this, course is that is not certificate: I really truly wish you was another looking for a job and I field

.

By Jayson T T

•

Oct 5, 2020

In this course I’ve learned a lot on how to conduct proper contact tracing which is stated on the modules and also it helps for me to have great motivation and idea on how can I handle those people who are infected or people who’s going to undergo contact tracing...For this kind of learning I’m also thankful to those people who involve in this kind of giving information.

Thank you and more more blessings.

By Rochelle Y S

•

Aug 5, 2020

Great course and detailed information on COVID-19 and how to effectively, efficiently and humanely assist individuals who have contracted COVID-19 and any contacts exposed to the virus. The material was presented clearly, concisely without hard-to-understand jargon. I especially enjoyed the real-world examples and scenarios, as well as the sample interviews for Contact Tracers. Would highly recommend!

By Berlande L P

•

Jul 7, 2020

This was a great course, very informative and well put together. I loved that it focused on various aspects such as cultural competency, common issues/possible solutions, and being in tune with an individual's emotions and navigating that through effective communication. I'm very glad that this was an available resource as I began my new role as a Contact Tracer, I feel confident and informed, thank you.

By Mark R

•

Jun 14, 2020

Clear,Concise, and insightful. Facts are facts and they are presented in a clear easy to understand manner by the esteemed epidimiologist Dr. Emily Gurley. But what was more interesting to myself was the psychological insights needed to support those with Covid 19 diagnosis and those contacts that were exposed to the disease as well. Contact Tracing will make the difference in saving countless lives.

By Paula J

•

Nov 22, 2020

This is a great basic course to educate the public and new contact tracers with all info necessary to be prepared and knowledgeable on how to prevent the transmission and spread of disease, monitor symptoms, as well as educate new contact tracers on their role in assisting and helping the public in CoV 2 recovery recuperation. Great baseline training to support working as a contact tracer in the future

By Eswar I

•

Jun 9, 2020

The elearning experience was quite intreguing and a new experience and exciting. I enjoyed learning and I liked the course content and the methodolgy and the design of the course. This totally self paced and tailored for people working. Was able to learn many new things and will share this learning experience with freinds and colleagues. Thank you mentor! (Coursera) for giving this opportunity to learn.

By Mark A V M

•

Jun 6, 2020

As a nurse of the company I'm working with, this online course taught me a lot on how to be an efficient contact tracer, to help minimize the spread of the current infectious disease we are facing with. The topics were discussed on a clear manner, and the videos presented demonstrated to us the Do's and Don'ts on being a contact tracer. Definitely recommending this course to my colleagues. Thank You! :)