Este curso online te permitirá visualizar la importancia del capital humano relacionado con la hospitalidad. Es preciso considerar y apreciar los puestos de trabajo, dado que las personas son un elemento clave en la gestión de las empresas hoteleras turísticas.
Gestión del Capital Humano en la Indust. de la Hospitalidad
Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.
Gestión del Capital Humano en la Indust. de la Hospitalidad
Instructor: Vilma Insaurralde
Included with 
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
12 hours to complete
3 weeks at 4 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Identificar los aspectos del capital humano que los transforman en la verdadera ventaja competitiva en las organizaciones del sector.
Desarrollar habilidades para la planificación de personal y diseño de perfiles en empresas del ámbito hotelero.
Entender el funcionamiento de equipos altamente competitivos y motivados.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
8 assignments
Taught in Spanish
See how employees at top companies are mastering in-demand skills
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 4 modules in this course
A lo largo de esta semana veremos a qué nos referimos con el capital humano, la relación existente con la hospitalidad, la calidad del servicio. Además, se definirá a las organizaciones y su estructura. A la vez, expondremos los aspectos que transforman al capital humano en la ventaja competitiva en estas organizaciones.
What's included
3 videos5 readings2 assignments2 discussion prompts
A lo largo de esta semana recorreremos la organización hotelera, los departamentos que la integran, la gente que forma parte de la misma. Además, aprenderemos a qué se dedica el área de recursos humanos.
What's included
3 videos3 readings2 assignments2 discussion prompts
Durante esta semana recorremos la definición de equipo y sus características. Además, aprenderemos que el Área de Recursos Humanos es la encargada de la capacitación del capital humano a través de la formación, el entrenamiento, la enseñanza.
What's included
3 videos3 readings2 assignments1 discussion prompt
Durante esta semana veremos cómo liderar, motivar y desarrollar con éxito el capital humano en la industria de la hospitalidad. Además, aprenderemos cómo la adaptación al cambio logra los objetivos propuestos por la organización en relación a la misión ante un nuevo escenario.
What's included
2 videos4 readings2 assignments2 discussion prompts
Instructor
Offered by
Recommended if you're interested in Leadership and Management
University of Virginia
University of Minnesota
Rutgers the State University of New Jersey
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
New to Leadership and Management? Start here.
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.