This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
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Management Skills for International Business
This course is part of International Business Essentials Specialization
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Instructor: David James
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2 assignments
See how employees at top companies are mastering in-demand skills
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There are 4 modules in this course
This week we will be looking to explore the following key areas;<BR>* the key aspects of management, both in theory and reality<BR>* the similarities and differences between leadership and management<BR>* how the stakeholder added value of a manager’s contribution can be measured<BR>* the essential requirement for a manager to embrace and successfully manage change<BR><BR>At the end of this week, learners will be;<BR>(1) able to understand and apply the key attributes of a manager<BR>(2) aware of the possible differences between a leader and a manager<BR>(3) able to measure levels of a manager’s performance and organisational added value<BR>(4) familiar with the key stages of effective change management
What's included
21 videos9 readings1 assignment3 discussion prompts
By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery. At the end of the week, learners will be given a peer review assessment, where they will be asked to reflect on a scenario and share their answers to the set questions.
What's included
9 videos9 readings1 peer review1 discussion prompt
Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.
What's included
6 videos12 readings1 assignment
This week we will be looking to explore the following key area:<BR><BR> *a range of techniques when communicating in the workplace<BR> *selecting the most appropriate delivery channel<BR> *the differences and similarities between verbal/non-verbal communication<BR> *the need to understand and manage the grapevine<BR><BR> At the end of this week the key learning objectives will be:<BR><BR> (1)to have an awareness of several approaches to effective communication in the workplace<BR> (2)to understand and apply the key criteria when selecting the best available delivery channel<BR> (3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication<BR> (4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed<BR>
What's included
15 videos7 readings1 peer review
Instructor
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Reviewed on Aug 23, 2021
In this course, we would comprehensively explore some astonishing vast views on theoretical and practical key management skills in particular organisational scenarios.
Reviewed on Sep 8, 2020
Really well structured, just enough theory, and plenty of examples, interviews, and practical aspects. I highly recommend the course!
Reviewed on Jul 6, 2020
This course was an excellent course and full of knowledge. I have gained good insightful information and latest updates from this course. Keep on sharing good knowledge.
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