This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
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Professional Skills for International Business
This course is part of International Business Essentials Specialization
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Instructor: David James
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(953 reviews)
Skills you'll gain
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2 assignments
See how employees at top companies are mastering in-demand skills
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Build your subject-matter expertise
- Learn new concepts from industry experts
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Share it on social media and in your performance review
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There are 4 modules in this course
In week one we will look at workplace relationships and communication, including making a positive first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.
What's included
16 videos18 readings1 assignment2 discussion prompts
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
What's included
6 videos7 readings1 peer review1 discussion prompt
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
What's included
13 videos10 readings1 assignment1 discussion prompt
Week four will explore networking where you will have the opportunity to reflect on your personal brand, and how social networks can help in professional networking.
What's included
13 videos10 readings1 peer review1 discussion prompt
Instructor
![David James](https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-instructor-photos.s3.amazonaws.com/c2/484110894611e6b89ce911c124b470/DJ-GALLERY-1.jpg?auto=format%2Ccompress&dpr=1&w=75&h=75&fit=crop)
Offered by
Recommended if you're interested in Business Essentials
Fundação Instituto de Administração
Macquarie University
Rutgers the State University of New Jersey
University of California, Irvine
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Learner reviews
953 reviews
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- 4 stars
16.15%
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3.14%
- 2 stars
0.52%
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Showing 3 of 953
Reviewed on Jul 26, 2020
Liked this course very much. David James and other professionals from case studies provided a lot of valuable information, and CMI checklists were also very helpful.
Reviewed on Aug 6, 2018
The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment
Reviewed on Oct 26, 2019
Wonderful course. Received access to it through financial aid and spent many hours really learning the content and found every minute worthwhile.
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