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Learner Reviews & Feedback for Retail Customer Service by CVS Health

4.9
stars
19 ratings

About the Course

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced
skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer
information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and
shared with a group of peers. You will complete sample transactions for peer evaluation, ensuring all steps are executed and excellent
customer service is provided during any transaction. By the end of the course, you will be able to: - Create positive interac...
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Top reviews

SE

Aug 4, 2023

Great course I love and respect people and customers, I love working hard.

DL

Jan 29, 2024

Nice course covering many aspects about Retail Customer Service.

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1 - 5 of 5 Reviews for Retail Customer Service

By Susheel E

•

Aug 5, 2023

Great course I love and respect people and customers, I love working hard.

By D'Angelo L

•

Jan 30, 2024

Nice course covering many aspects about Retail Customer Service.

By Ryan T A

•

Dec 13, 2023

Good concise course

By Phuthego F

•

Sep 28, 2024

the best

By Ryan K D

•

Jul 30, 2024

Goes over good information for working in retail, but probably going to get trained if hired and not applicable to all customer service like first 2.