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December 16, 2024
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This course is part of People and Soft Skills for Professional and Personal Success Specialization
Instructor: IBM Skills Network Team
36,796 already enrolled
Included with
(458 reviews)
Recommended experience
Beginner level
No Previous Experience Required! This course can be taken by anyone regardless of professional experience.
(458 reviews)
Recommended experience
Beginner level
No Previous Experience Required! This course can be taken by anyone regardless of professional experience.
Utilize critical and creative thinking to solve issues.
Describe the 5-step process of effectively solving problems.
Analyze a problem and identify the root cause.
Explore possible solutions and employ the problem solving process.
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12 assignments
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In order to find a solution, one needs to be able to analyze a problem. This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking.
Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem. By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method. You will learn the process you must go through in order to find the problem, which leads to finding a solution. You will gain the necessary skills needed for critical and creative thinking which will be the foundation for successfully solving problems. This course provides fundamental skills that you will need to use in your day to day work. The course is suitable for anyone – students, career starters, experienced professionals and managers - wanting to develop problem solving skills regardless of your background. By taking this course you will be gaining some of the essential skills you need in order to be successful in your professional life. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
This module will help you to develop skills and behaviors required to solve problems and implement solutions more efficiently in an agile manner by using a systematic five-step process that involves both creative and critical thinking.
31 videos11 readings12 assignments
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
At IBM, we know how rapidly tech evolves and recognize the crucial need for businesses and professionals to build job-ready, hands-on skills quickly. As a market-leading tech innovator, we’re committed to helping you thrive in this dynamic landscape. Through IBM Skills Network, our expertly designed training programs in AI, software development, cybersecurity, data science, business management, and more, provide the essential skills you need to secure your first job, advance your career, or drive business success. Whether you’re upskilling yourself or your team, our courses, Specializations, and Professional Certificates build the technical expertise that ensures you, and your organization, excel in a competitive world.
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McMaster University
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Arizona State University
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458 reviews
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Reviewed on Dec 19, 2023
good little course for getting steps list to follow that we often skip
Reviewed on Mar 24, 2023
I learn lot of new things with the help of this course. Thank you coursera for giving me this opportunity.
Reviewed on Mar 14, 2023
really helpful if you want to manage and decide how to solve problems by systematic ways and how to deal with them.
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