It's been a great journey with all the Instructors. They guide us very easily towards the course . Thank You, Coursera for this platform we will be very helpful to you in the long run of our career.

It wasa nice refresher in my case; however, two of the tests were completely in Russian and the screen was clearly trying to have me install a hard drive into what is definitively a video card slot

This course is full of a lot of information. I wish there were even more practical projects to do. I love any opportunities for hands on application. I did find the network section very challenging.

I learned a lot of new things by taking this course. Although I am in the field of IT support for almost more than 9 years but didn't know the very basic things that have been taught in this course.

I like the teaching antics and most of all being able to learn from home. I enjoy what I learned in the first course and am looking forward to progress my learning skills in further courses to come.

This course is very well made and as an Tech Support myself I still found some interesting new things here. I believe everyone should finish a couse like this, even if they don't want to work in IT.

This course is a whole is a new way of getting knowledge and advance our IT career in Google. I personally appreciate this course and recommend this course to others and easily hired by the google.

an amazing course for techncal support role in IT ,its help me understanding the fundamental structures of system.very easy to understand& many are self explanatory.thanks for offering this course.

This course was a great first step into my interest of the world of information technology. I am very honored to be a part of this course and grateful to have been afforded the opportunity to do so.

I took the course with very little knowledge of IT or computer basics in generally. But have always had an interest in learning and to see if any future career possibilities . mission accomplished !

I entered IT college. after this course i discovered myself today i love IT i am curious i like learning, solving problems, helping people, i need a job. I am grateful to the course, I recommend it.

It's a great experience to me, its awesome that my lecturer are from google., I learn a lot from binary,networking,assembling computers,installation of OS and software for window and linux.

Thank you

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It was amazing!!!! ;

I will definitely continue to the next course. I gained a lot of interesting information. ;

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I stopped studying for the A+ to start with this intro and it was worth it. I picked up more than I did while I was reading and the way things were said made an impact on what I retained. Amazing!

I really enjoyed this course. The instructors were really knowledgeable and being able to do labs on the subjects were a vital part of learning. I'm looking forward to doing more in the next course.

good beginner course, anyone who wants to learn IT can start here with no prior knowledge of the subject and come out of the course with a good understanding of how you should think when working IT.

Very exciting course. A wealth of knowledge for myself because I'm a novice to the IT world. Totally eager to learn more and to make this a very successful career change for me as well as my family.

Very informative and comprehensive. There is a lot of material to learn. Even if you've have a decent understanding of how to use computers, this course will surely teach you things you didn't know.

This course sets things out so clearly and in a way that makes it very easy to continue to motivate yourself to finish it. That, in itself, is have the battle with self study. I highly recommend it.

For anyone who wants more, they have to become more. This is a great place to start on that journey. I encourage everyone to try this. We can stay relevant in the every changing work force timeline.

I recommend this course to everybody that is looking into starting a career in IT Support Industries

Also for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

I am glad I enrolled and believe at the end of the whole course I will be ready to relaunch my self into the It world, The instructors were very excellent, every one of them many thanks to them all.

I think that this is a fantastic course for beginners and people that have been in IT industry that might have forgotten the fundamentals of computing along with customer service and writing skills.

I enjoyed this first course of Technical Support Fundamentals. The online labs took a few tries to get going but overall not too bad. I am looking forward to learning more as the lessons progress.

Being able to set up, install and troubleshoot and use a computer is a valuable tool. This course teaches that and more. The instructors were very knowledable and communicated the information well..